Customer Service Survey

[ Home ] [ Apparatus ] [ Calls ] [ Training ] [ Pictures ] [ Firefighters ] [ Recruitment ] [ Public Education ] [ EMS ] [ Membership Dues ] [ Webmail ] [ Links ]

 

We would love to hear your Comments, Questions, Thoughts or Concerns be them good or bad at any time.  We strive to provide the best service possible in every contact with the public that we make on a daily basis. Please complete the below survey after any interaction with the Magnet Cove F.D. or for general comments.

Thank You,

Chris Gaines, Chief

cgaines@magnetcovefd.com

Magnet Cove Fire Department Customer Service Survey

Name:    Address:    Date & Time of Incident:

Call Type:     Fire    Medical    Vehicle Accident    Other

 

Magnet Cove Firefighters were Courteous & Helpful:      Strongly Agree    Agree  Disagree   Strongly Disagree

Magnet Cove F.D. provided a Timely Response:             Strongly Agree    Agree  Disagree   Strongly Disagree

My overall experience was positive:                                Strongly Agree    Agree  Disagree   Strongly Disagree

 

Please indicate the name of any Firefighter(s) you would like to commend:

 

If we fell short in meeting your service expectations, please describe the situation, including the name of the person(s) involved:

 

Other Comments / Thoughts / Suggestions:

 

How would you rate your overall experience with the Magnet Cove Fire Department: Strongly Satisfied Moderately Satisfied Dissatisfied

 

Hit Counter